Customer Support & Ticketing
Customer Support solution with automated email and voicemail ticket creation
SnapApp's PEL ticketing solution is the most innovative and user-friendly platform on the market. It offers a variety of features and benefits that make it the perfect choice for contact centers and support teams including omni-channel support, AI driven insights and a configurable admin toolset.
Overview
The ticketing solution allows users to create, track, and manage tickets. It is designed to be easy to use and accessible from anywhere with an internet connection. The solution includes a variety of features that make it a powerful tool for managing customer service requests, including: * A simple and intuitive user interface * A robust search engine * The ability to assign tickets to different users * The ability to track the status of tickets * The ability to set due dates for tickets * The ability to send email notifications * The ability to export data to CSV filesThe PEL ticketing solution is a valuable tool for any organization that wants to improve its customer service. It is a cost-effective and easy-to-use solution that can help organizations to improve their efficiency and productivity.
Description
Our omni chanell configurable support ticketing solution is the best way to manage your customer support requests on a configurable and scalable platform